Privacy Policy

1. Introduction

CertiGuard ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

• Name and email address
• Company name and contact information
• Password (encrypted)
• Payment information (processed securely through Stripe)

Business Data

• Subcontractor information (names, contact details)
• Certificates of insurance (uploaded documents)
• Insurance policy data extracted from certificates
• Project information and notes

Usage Information

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process payments and manage subscriptions
• Send automated reminders and notifications
• Improve and personalize user experience
• Respond to customer support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Export your data in a portable format
• Opt-out of marketing communications
• Object to certain data processing activities

To exercise these rights, contact us at privacy@CertiGuard.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal, tax, or audit purposes, typically for 7 years.

8. Cookies and Tracking

We use cookies and similar technologies to improve functionality, analyze usage, and personalize content. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or requests, contact us at: